FREQUENTLY ASKED QUESTIONS
How long does delivery take?
This will depend on which option you choose at checkout. If you have placed an order a delivery estimate will be included in your confirmation e-mail. If your delivery has not arrived within the stipulated time please get in touch.
Can I return my items?
Returns are accepted within 14 days of receipt. An email MUST be sent prior to returning an item (info@ukdrills.com). Please see our full returns policy for more information.
How do I track my order?
Tracking information will be provided once your order is despatched. If youn haven't received any tracking information please email us at info@ukdrills.com
Which drill bit do I need?
If you need help why not try our drill bit finder or if you need a bit more advice why not ask us your question on live chat where you can speak to somebody with in-depth product knowledge.
Is my payment safe?
Your payment is 100% safe and secure. We’ve been doing this for over 40 years and ensure that all payments are taken via a SSL security layer. You can also pay via PayPal if you prefer. Mobile payments are also available.
Are my details secured?
Yes. We’ve been a trusted name in drill bits since 1985. With 40 years of trading experience, we take data security as seriously as product quality. Your details are protected with industry-standard encryption and never shared.
